1. Sampling & Prototype Development
Physical pre-production sampling is standard procedure before undertaking bulk cut-and-sew orders. Sampling allows both client and manufacturer to confirm fabric hand-feel, fit on model, collar tension, and embellishment accuracy.
Sample fees cover individualized pattern drafting, screen engraving or embroidery digitizing, fabric knitting, and express international air courier transit. Sample fees are typically credited against bulk orders upon volume confirmation.
2. Measurement Tolerances
Due to the natural characteristics of knitted cotton, fleece, and elastane textiles, an industry-standard manufacturing tolerance of ±1 cm to ±1.5 cm across Point of Measure (POM) dimensions applies. Variations within this accepted tolerance range do not constitute defects.
3. Color Matching & Dye Lots
All custom color dye baths are calibrated against Pantone Solid Coated (PMS) standards under controlled lab conditions. Minor visual variations (within standard delta-E commercial tolerances) may occur across separate fabric dye lots and across different fiber types (e.g., 100% cotton fleece versus 95/5 cotton-elastane rib trims).
4. Quality Assurance & Final Inspection
Prior to packaging, garments undergo piece-by-piece inspection for stitching consistency, thread trimming, and electromagnetic needle detection. In the rare event that manufacturing defects are identified upon delivery, claims must be submitted in writing within 14 business days of receipt accompanied by photographic evidence.
5. Export Shipping & Customs Duties
Truvic International coordinates export documentation and international freight dispatch via recognized global carriers including DHL Express, FedEx, and commercial air/sea cargo. Customs tariffs, import duties, and VAT applied by destination countries are the responsibility of the importing party.